As part of our commitment to ensuring system reliability and business continuity, we will be conducting our annual failover test for the AX4 platform.
AX4 system may experience limited or no availability for maximum 12 hours during the announced time period
What This Means: This essential maintenance helps us validate our disaster recovery procedures and ensure the highest level of service reliability for your business operations.
Recommended Actions: • Please plan your business activities accordingly • Save and complete any critical transactions before the maintenance window • Download any essential reports in advance
We apologize for any inconvenience this may cause and appreciate your understanding. Our technical team will work to minimize the system downtime.
We will send a confirmation message once the system is fully operational.
Thank you for your understanding and cooperation.
Best regards, Your Support-Team
Posted May 06, 2025 - 11:11 UTC
This scheduled maintenance affects: Europe (WEB Application, EDI Processing, SCEM Processing, EDI communication - FTP, EDI communication - OFTP2, EDI communication - SFTP, EDI communication - AS2, EDI communication - HTTP, EDI communication - SMTP, EDI communication - Webservice, AX4 Mobile, Service Monitoring (beta)).