Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 07, 2025 - 06:00 UTC
Update
Dear AX4 Platform Users,
We would like to inform you about an upcoming routine patch (codename: M1) that will be applied to the AX4 platform. This hot patch is part of our standard system maintenance procedures to ensure continued optimal performance and security.
Patch Schedule: • DEMO System: Monday, June 30, 2025 • Production Systems: Monday/Tuesday, July 7/8, 2025
What to expect: The patch is designed to be applied seamlessly while all systems remain operational. We anticipate that users should experience no disruption to AX4 services during the implementation.
Details: • This is a routine hot patch (M1) required for proper system maintenance • The patch is designed to be implemented in the background • No action is required from users • All platform functionalities should continue to operate normally throughout the process
Our technical team will be monitoring the implementation to ensure the process goes as smoothly as possible.
If you notice any unusual system behavior following the patch implementation or have any questions regarding Patch M1, please open a Support Case through our Support Center portal at: https://support.sw.siemens.com/en-US/ (Please reference "Patch M1" in your ticket for faster assistance)
Thank you for your continued trust in the AX4 platform.
Best regards, AX4 Support Team
Posted Jun 26, 2025 - 09:47 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 26, 2025 - 09:45 UTC
Scheduled
Dear AX4 Platform Users,
We would like to inform you about an upcoming routine patch (codename: M1) that will be applied to the AX4 platform. This hot patch is part of our standard system maintenance procedures to ensure continued optimal performance and security.
Patch Schedule: • DEMO System: Monday, June 30, 2025 • Production Systems: Monday/Tuesday, July 7/8, 2025
What to expect: The patch is designed to be applied seamlessly while all systems remain operational. We anticipate that users should experience no disruption to AX4 services during the implementation.
Details: • This is a routine hot patch (M1) required for proper system maintenance • The patch is designed to be implemented in the background • No action is required from users • All platform functionalities should continue to operate normally throughout the process
Our technical team will be monitoring the implementation to ensure the process goes as smoothly as possible.
If you notice any unusual system behavior following the patch implementation or have any questions regarding Patch M1, please open a Support Case through our Support Center portal at: https://support.sw.siemens.com/en-US/ (Please reference "Patch M1" in your ticket for faster assistance)
Thank you for your continued trust in the AX4 platform.
Best regards, AX4 Support Team
Posted Jun 26, 2025 - 09:15 UTC
This scheduled maintenance affected: Europe (WEB Application), Demo (WEB Application), Middle East (WEB Application), APAC (WEB Application), and AMER (WEB Application).