We are pleased to inform you that the EDI communication issues with our OFTP2 server have been successfully resolved. What This Means for You
All pending files are now being processed Full system functionality has been restored No further action is required on your part
Next Steps
We recommend checking your recent file transfers to ensure everything is in order. If you notice any discrepancies, please contact our support team immediately.
We apologize for any inconvenience caused, and thank you for your patience during this brief disruption.
Best regards,
Your Support Team
Posted Jul 02, 2025 - 13:19 UTC
Identified
Dear Valued Customer,
We want to inform you about a current technical situation affecting our OFTP2 server: Current Status
We are experiencing temporary EDI communication issues with our AX4 final system Files are being received but are currently pending processing
Our Commitment
Our technical team is actively working to resolve these communication challenges. We appreciate your patience during this time.
We will provide a comprehensive update as soon as the issue is fully resolved.
Thank you for your understanding.
Posted Jul 02, 2025 - 10:45 UTC
This incident affected: Europe (EDI communication - OFTP2).