[APAC] - Degraded Performance of WEB Application and webservices

Incident Report for AX4

Resolved

This incident has been resolved.
Posted Jan 31, 2026 - 19:13 UTC

Investigating

Dear Valued Customers,

We are currently experiencing issue that is causing degraded performance within WEB Application and webservices.

Our technical teams are fully aware of the situation and are working with the highest priority to diagnose the root cause and implement a resolution as quickly as possible. We are actively monitoring the system and deploying all necessary resources to restore full performance to all affected services.

We will provide you with a further update as soon as we have more information or once the issue has been fully resolved.

Thank you for your understanding and continued patience as we work diligently to address this matter.


Sincerely,
Your Support Team
Posted Jan 31, 2026 - 12:39 UTC
This incident affected: APAC (WEB Application, Webservice).
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