AX4 Demo System Upgrade – Required IP/FQDN Updates for Your AS2 Connections

Scheduled for May 18, 06:00 - 06:30 UTC

Scheduled

Dear Valued Customer,

As part of an upgrade to our computing environment, the IP addresses used for AX4 Demo EDI AS2 communication will change. Please review the details below and update your configurations accordingly.
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Incoming Connections (Your systems → AX4 Demo)

• Current IP: 194.60.78.99
• Current FQDN: as2demo.ax4.com
• New IPs: 3.67.103.16, 18.158.30.51
• New FQDN: edias2.demo.ax4.com
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Outgoing Connections (AX4 Demo → your systems)

• Current IP: 194.60.78.99
• New IPs: 52.58.217.113, 18.156.125.171
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Transition Timeline

• New route available from: 18 May 2026 – 06:00AM UTC (08:00AM CEST)
• Old route deactivated end of day: 23 June 2026 – 08:00AM UTC (10:00AM CEST)

During the transition period, both old and new addresses will remain operational.
All other connection parameters (e.g., ports, credentials, authentication methods) remain unchanged.
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Required Actions - Please complete the following steps during the transition period

• Ensure your firewall rules allow access to the new FQDN and IP addresses.
• Update your AS2 connection configuration to the new FQDN.
• Notify all customers who exchange AS2 EDI messages with AX4 Demo about these changes.
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Important Notes

• IP addresses may change over time, and the FQDN may resolve to multiple IPs.
• If you currently rely on fixed IP addresses, we strongly recommend switching to the FQDN to avoid future service interruptions.
• Do not block the old IP/FQDN before the official deactivation date.
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If you need further support or have any concerns, please contact our Support Team via the Support Center.

Thank you for your cooperation!


Kind regards,
Your Support Team
Posted Apr 14, 2026 - 08:24 UTC
This scheduled maintenance affects: Demo (EDI communication - AS2).