Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 30, 2026 - 05:15 UTC
Scheduled
Dear Valued Customer,
Due to upgrade of computing environment, IP addresses used for incoming AX4 webservices will change.
Current IP address: 194.153.114.154 New IP addresses: 3.68.140.168, 18.158.90.7 FQDN (remains unchanged): webservice.ax4.com
The replacement will take place on 30 June 2026 at 05:15 AM UTC (07:15 AM CEST). There will be no downtime of AX4 webservices.
ACTIONS REQUIRED
• Please ensure your firewall rules permit access to listed FQDN and IP addresses. • After migration, IP addresses may change periodically, and FQDN may resolve to multiple IP addresses. • If you use static IP addresses in your configuration, please update to use FQDN instead. • Please do not block access to the old/current FQDN or IP address before the date listed.
If you need additional support or have any concerns with this activity, please contact our AX4 Support Team via the Support Center.
Thank you for your cooperation!
Kind regards, Your AX4 Support Team
Posted Jun 17, 2026 - 11:54 UTC
This scheduled maintenance affected: Europe (EDI communication - Webservice).