We will be undergoing scheduled maintenance during this time.
Posted Jul 07, 2026 - 12:42 UTC
Scheduled
Dear Valued Customer,
As part of an upgrade to our computing environment, the IP addresses used for AX4 Final EDI HTTP communication will change. Please review the details below and update your configurations accordingly. ________________________________________
Incoming Connections (Your systems → AX4 Final) • Current IP: 194.153.114.142 • Current FQDN: b2b.ax4.com • New dynamic IP addresses: 63.183.9.102, 3.123.57.109 • New FQDN: ediechttp.emea.ax4.com
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Outgoing Connections (AX4 Final → Your systems) • Current IP: 194.153.114.142 • New IPs: 3.69.149.145, 18.194.46.2
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Transition Timeline • New route available from: 3 September 2026 – 06:00 AM UTC (08:00 AM CEST) • Old route will be deactivated: 13 October 2026 – 08:00 AM UTC (10:00 AM CEST) During the transition period, both old and new addresses will be operational. All other connection parameters (e.g., ports, credentials, authentication methods) remain unchanged.
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Required Actions - Please complete the following steps during the transition period: • Ensure your firewall rules allow access to the new FQDN and IP addresses. • Update your HTTP endpoint configuration to the new FQDN. • Inform any of your customers who exchange EDI data with AX4 Final HTTP about these changes.
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Important Notes • IP addresses may change over time, and FQDNs may resolve to multiple IPs. • If your configuration currently relies on IP addresses, we strongly recommend switching to FQDN to avoid future service disruptions. • Please do not block access to the old/current FQDN or IP address before the deactivation date.
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If you need additional support or have any concerns, please contact our Support Team via the Support Center.
Thank you for your cooperation!
Kind regards, Your Support Team
Posted Jul 07, 2026 - 12:40 UTC
This scheduled maintenance affects: Europe (EDI communication - HTTP).