Due to upcoming expiration, we will replace our AX4 HTTP Server certificates (b2bdemo.ax4.com). These certificates are being used to secure EDI communication via HTTP protocol.
The replacement will take place on February 25, 2026 at 07:30 AM CET (GMT +1). There will be NO Downtime of AX4.
ACTIONS REQUIRED ON CUSTOMER SIDE: Please update your system with the new certificate(s) after February 25, 2026 at 07:30 AM CET (GMT +1). Please DO NOT update your systems with the new certificate before the time listed.
If you need further assistance or have any concerns regarding this activity, please open a case in Support Center. Our support team will be glad to help. Thank you for your cooperation in this matter!
Your Support Team Posted on
Feb 16, 2026 - 12:44 UTC
Due to upcoming expiration, we will replace our AX4 Demo AS2 TLS certificates (as2demo.ax4.com). These certificates are needed for signing and encrypting messages and establishing HTTPS sessions via AS2. The replacement will take place on February 26, 2026 at 07:30 AM CET (GMT +1). There will be no downtime of AX4 Demo.
All partners connecting to AX4 Demo via AS2 might be affected, depending on their custom configuration.
ACTIONS REQUIRED ON CUSTOMER SIDE: Please update your system with the new certificate(s) after February 26, 2026 at 07:30 AM CET (GMT +1). Please DO NOT update your systems with the new certificate before the time listed.
If you need further assistance or have any concerns regarding this activity, please open a case in Support Center. Our support team will be glad to help. Thank you for your cooperation in this matter!
Your Support Team Posted on
Feb 16, 2026 - 12:41 UTC
Update -
We will be undergoing scheduled maintenance during the announced time window.
Feb 20, 2026 - 15:00 UTC
Scheduled -
Due to an upcoming expiration, we will replace our Webservices certificates (wsairports-me.ax4.com). The replacement will take place on February 26, 2026 at 09:00 PM CET (GMT+1). There will be no downtime of AX4 airports-me webservices.
ACTIONS REQUIRED ON CUSTOMER SIDE: Please verify configuration and update it on February 26, 2026 with new certificates if necessary. Please DO NOT update your systems with new certificates before the date listed.
If you need additional support or have any concerns with this activity, please contact our AX4 Service Desk via your support authorized contact person. Thank you for your cooperation!
Feb 13, 2026 - 11:08 UTC
Due to an upcoming expiration, we will replace our webservices certificates (webservice.ax4.com). The replacement will take place on March 02, 2026 at 07:30 AM CET (GMT+1). There will be no downtime of AX4 webservices.
ACTIONS REQUIRED ON CUSTOMER SIDE: Please verify configuration and update it on March 02, 2026 with new certificates if necessary. Please DO NOT update your systems with new certificates before the date listed.
If you need additional support or have any concerns with this activity, please contact our AX4 Service Desk via the Support Center. Thank you for your cooperation! Posted on
Feb 13, 2026 - 13:17 UTC
Due to an upcoming expiration, we will replace our webservice certificates (wsdemo.ax4.com).
The replacement will take place on March 03, 2026 at 07:30 AM CET (GMT+1). There will be no downtime of AX4 Demo webservices.
ACTIONS REQUIRED ON CUSTOMER SIDE: Please verify configuration and update it at March 03, 2026 with new certificates if necessary. Please DO NOT update your systems with new certificates before the date and time listed. The Root and Intermediate will certificates remain unchanged.
If you need further assistance or have any concerns regarding this activity, please open a case in Support Center. Our support team will be glad to help.
Thank you for your cooperation in this matter!
Your Support Team Posted on
Feb 19, 2026 - 13:06 UTC
We would like to inform you that the planned Oracle Database Upgrade for AX4 Europe FINAL unfortunately needs to be postponed. We are actively working to determine a new timeslot for this essential activity and will inform you as soon as the revised schedule has been agreed upon.
Thank you for your understanding and cooperation.
Your Support Team
Feb 18, 12:45 UTC
Scheduled -
Dear Valued Customer,
This notification is to inform you of a planned downtime for our FINAL environment to perform an operating system update for the Oracle Database. We understand that any interruption can be inconvenient and we appreciate your understanding and patience as we work to enhance the stability and security of our systems.
During this 40 minute window, the entire FINAL environment will be unavailable.
We are pleased to inform you that our web services have fully returned to normal operation. The temporary service degradation has been resolved, and all systems are now running smoothly again.
Thank you for your patience and understanding.
Your support team
Feb 16, 08:29 UTC
Investigating -
Dear valued customer,
Our administrators have identified issues affecting the outgoing web service. They are already working intensively to resolve the problem. Please be aware that delays in outgoing web service traffic may occur.
We apologize for any inconvenience and appreciate your patience.