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Europe FINAL - AX4 Release 26.10 Sep 26, 2026 18:00-21:59 UTC
Dear valued customer,
Due to a new version release, AX4 might be unavailable or only partially available for maximum 2 hours during the announced time period.
Your Support Team
Posted on Sep 18, 2026 - 09:38 UTC
Due to a new version release, AX4 might be unavailable or only partially available for maximum 2 hours during the announced time period.
Your Support Team
Posted on Sep 18, 2026 - 09:38 UTC
AX4 DEMO AS2 Certificate Renewal 2026 Sep 29, 2026 05:30-06:30 UTC
Update -
Dear Customers,
Please note that our previous message contained some inaccuracies. We apologize for any confusion this may have caused.
Please disregard the previous communication and refer to the corrected information provided below:
The activity will take place on September 29, 2026, at 07:30 AM CEST (05:30 AM UTC).
Due to internal technical requirements, we will replace the AX4 Demo AS2 certificate (host: edias2.demo.ax4.com).
There will be no downtime for AX4 Demo.
Partners connecting to AX4 Demo via AS2 may be affected depending on their individual configuration.
Required Actions for Customers:
Please perform the following activities after September 29, 2026, at 07:30 AM CEST (05:30 AM UTC):
• Update your systems with the new AS2 certificates (please note that all 3 certificates needs to be updated: root, intermediate and public).
• Do not install the new certificate before the date and time listed above.
New Root Certificate:
• https://ax4.com/ax4/certificates/current/GlobalSign_Root_R46.crt
New Intermediate Certificate:
• https://ax4.com/ax4/certificates/current/GlobalSign_GCC_R46_DV_TLS_CA_2025.crt
New Public Certificate:
• https://ax4.com/ax4/certificates/2027/edias2.demo.ax4.com.crt
If you need assistance or have any concerns regarding this change, please open a case in the Support Center. Our support team will be happy to help.
Thank you for your cooperation.
Your Support Team
Sep 15, 2026 - 15:01 UTC
Please note that our previous message contained some inaccuracies. We apologize for any confusion this may have caused.
Please disregard the previous communication and refer to the corrected information provided below:
The activity will take place on September 29, 2026, at 07:30 AM CEST (05:30 AM UTC).
Due to internal technical requirements, we will replace the AX4 Demo AS2 certificate (host: edias2.demo.ax4.com).
There will be no downtime for AX4 Demo.
Partners connecting to AX4 Demo via AS2 may be affected depending on their individual configuration.
Required Actions for Customers:
Please perform the following activities after September 29, 2026, at 07:30 AM CEST (05:30 AM UTC):
• Update your systems with the new AS2 certificates (please note that all 3 certificates needs to be updated: root, intermediate and public).
• Do not install the new certificate before the date and time listed above.
New Root Certificate:
• https://ax4.com/ax4/certificates/current/GlobalSign_Root_R46.crt
New Intermediate Certificate:
• https://ax4.com/ax4/certificates/current/GlobalSign_GCC_R46_DV_TLS_CA_2025.crt
New Public Certificate:
• https://ax4.com/ax4/certificates/2027/edias2.demo.ax4.com.crt
If you need assistance or have any concerns regarding this change, please open a case in the Support Center. Our support team will be happy to help.
Thank you for your cooperation.
Your Support Team
Sep 15, 2026 - 15:01 UTC
Scheduled -
Dear Customers,
The activity will take place on September 29, 2026, at 07:30 AM CEST (05:30 AM UTC).
Due to internal technical requirements, we will replace the AX4 Demo AS2 certificate (host: edias2.demo.ax4.com and as2demo.ax4.com).
There will be no downtime for AX4 Demo.
Partners connecting to AX4 Demo via AS2 may be affected depending on their individual configuration.
Required Actions for Customers:
Please perform the following activities after September 29, 2026, at 07:30 AM CEST (05:30 AM UTC):
• Update your systems with the new AS2 Root and Intermediate certificate.
• Do not install the new certificate before the date and time listed above.
New Root and Intermediate Certificates:
• https://ax4.com/ax4/certificates/current/GlobalSign_Root_R46.crt
• https://ax4.com/ax4/certificates/current/GlobalSign_GCC_R46_DV_TLS_CA_2025.crt
Public Certificate remains the same:
• https://ax4.com/ax4/certificates/2027/edias2.demo.ax4.com.crt
Important Note:
Although the new certificate is issued for edias2.demo.ax4.com, it is also valid for the current host as2demo.ax4.com.
Please ensure that you update your systems accordingly head of time.
If you need assistance or have any concerns regarding this change, please open a case in the Support Center. Our support team will be happy to help.
Thank you for your cooperation.
Your Support Team
Sep 15, 2026 - 12:31 UTC
The activity will take place on September 29, 2026, at 07:30 AM CEST (05:30 AM UTC).
Due to internal technical requirements, we will replace the AX4 Demo AS2 certificate (host: edias2.demo.ax4.com and as2demo.ax4.com).
There will be no downtime for AX4 Demo.
Partners connecting to AX4 Demo via AS2 may be affected depending on their individual configuration.
Required Actions for Customers:
Please perform the following activities after September 29, 2026, at 07:30 AM CEST (05:30 AM UTC):
• Update your systems with the new AS2 Root and Intermediate certificate.
• Do not install the new certificate before the date and time listed above.
New Root and Intermediate Certificates:
• https://ax4.com/ax4/certificates/current/GlobalSign_Root_R46.crt
• https://ax4.com/ax4/certificates/current/GlobalSign_GCC_R46_DV_TLS_CA_2025.crt
Public Certificate remains the same:
• https://ax4.com/ax4/certificates/2027/edias2.demo.ax4.com.crt
Important Note:
Although the new certificate is issued for edias2.demo.ax4.com, it is also valid for the current host as2demo.ax4.com.
Please ensure that you update your systems accordingly head of time.
If you need assistance or have any concerns regarding this change, please open a case in the Support Center. Our support team will be happy to help.
Thank you for your cooperation.
Your Support Team
Sep 15, 2026 - 12:31 UTC
AX4 DEMO Maintenance Sep 29, 2026 16:00-20:00 UTC
Dear valued customer,
This notification is to inform you of a planned downtime for our DEMO environment to perform scheduled maintenance activities.
We understand that any interruption can be inconvenient and appreciate your understanding and patience as we work to maintain and improve the reliability of our systems.
During this maintenance window, the entire DEMO environment will be unavailable.
Thank you for your understanding and cooperation.
Your Support Team
Posted on Sep 24, 2026 - 07:34 UTC
This notification is to inform you of a planned downtime for our DEMO environment to perform scheduled maintenance activities.
We understand that any interruption can be inconvenient and appreciate your understanding and patience as we work to maintain and improve the reliability of our systems.
During this maintenance window, the entire DEMO environment will be unavailable.
Thank you for your understanding and cooperation.
Your Support Team
Posted on Sep 24, 2026 - 07:34 UTC
AX4 DEMO HTTP Certificate Renewal 2026 Sep 30, 2026 05:30-06:30 UTC
Update -
Dear Customers,
Please note that our previous message contained some inaccuracies. We apologize for any confusion this may have caused.
Please disregard the previous communication and refer to the corrected information provided below:
The activity will take place on September 30, 2026, at 07:30 AM CEST (05:30 AM UTC).
Due to internal technical requirements, we will replace the AX4 Demo HTTP certificates (host: ediechttp.demo.ax4.com).
There will be no downtime for AX4 Demo.
Partners connecting to AX4 Demo via HTTP may be affected depending on their individual configuration.
Required Actions for Customers:
Please perform the following activities after September 30, 2026, at 07:30 AM CEST (05:30 AM UTC):
• Update your systems with the new HTTP certificates (please note that all 3 certificates needs to be updated: root, intermediate and public).
• Do not install the new certificate before the date and time listed above.
New Root Certificate:
• https://ax4.com/ax4/certificates/current/GlobalSign_Root_R46.crt
New Intermediate Certificate:
• https://ax4.com/ax4/certificates/current/GlobalSign_GCC_R46_DV_TLS_CA_2025.crt
New Public Certificate:
• https://ax4.com/ax4/certificates/2027/ediechttp.demo.ax4.com.crt
If you need assistance or have any concerns regarding this change, please open a case in the Support Center. Our support team will be happy to help.
Thank you for your cooperation.
Your Support Team
Sep 15, 2026 - 15:15 UTC
Please note that our previous message contained some inaccuracies. We apologize for any confusion this may have caused.
Please disregard the previous communication and refer to the corrected information provided below:
The activity will take place on September 30, 2026, at 07:30 AM CEST (05:30 AM UTC).
Due to internal technical requirements, we will replace the AX4 Demo HTTP certificates (host: ediechttp.demo.ax4.com).
There will be no downtime for AX4 Demo.
Partners connecting to AX4 Demo via HTTP may be affected depending on their individual configuration.
Required Actions for Customers:
Please perform the following activities after September 30, 2026, at 07:30 AM CEST (05:30 AM UTC):
• Update your systems with the new HTTP certificates (please note that all 3 certificates needs to be updated: root, intermediate and public).
• Do not install the new certificate before the date and time listed above.
New Root Certificate:
• https://ax4.com/ax4/certificates/current/GlobalSign_Root_R46.crt
New Intermediate Certificate:
• https://ax4.com/ax4/certificates/current/GlobalSign_GCC_R46_DV_TLS_CA_2025.crt
New Public Certificate:
• https://ax4.com/ax4/certificates/2027/ediechttp.demo.ax4.com.crt
If you need assistance or have any concerns regarding this change, please open a case in the Support Center. Our support team will be happy to help.
Thank you for your cooperation.
Your Support Team
Sep 15, 2026 - 15:15 UTC
Scheduled -
Dear Customers,
The activity will take place on September 30, 2026, at 07:30 AM CEST (05:30 AM UTC).
Due to internal technical requirements, we will replace the AX4 Demo HTTP Root and Intermediate certificate (host: b2bdemo.ax4.com and ediechttp.demo.ax4.com).
There will be no downtime for AX4 Demo.
Partners connecting to AX4 Demo via HTTP may be affected depending on their individual configuration.
Required Actions for Customers:
Please perform the following activities after September 30, 2026, at 07:30 AM CEST (05:30 AM UTC):
• Update your systems with the new HTTP Rood and Intermediate certificate.
• Do not install the new certificate before the date and time listed above.e.
New Root and Intermediate Certificates:
• https://ax4.com/ax4/certificates/current/GlobalSign_Root_R46.crt
• https://ax4.com/ax4/certificates/current/GlobalSign_GCC_R46_DV_TLS_CA_2025.crt
Public Certificate remains the same:
• https://ax4.com/ax4/certificates/2027/ediechttp.demo.ax4.com.crt
Important Note:
Although the new certificate is issued for ediechttp.demo.ax4.com it is also valid for host b2bdemo.ax4.com.
Please ensure that you update your systems accordingly head of time.
If you need assistance or have any concerns regarding this change, please open a case in the Support Center. Our support team will be happy to help.
Thank you for your cooperation.
Your Support Team
Sep 15, 2026 - 12:37 UTC
The activity will take place on September 30, 2026, at 07:30 AM CEST (05:30 AM UTC).
Due to internal technical requirements, we will replace the AX4 Demo HTTP Root and Intermediate certificate (host: b2bdemo.ax4.com and ediechttp.demo.ax4.com).
There will be no downtime for AX4 Demo.
Partners connecting to AX4 Demo via HTTP may be affected depending on their individual configuration.
Required Actions for Customers:
Please perform the following activities after September 30, 2026, at 07:30 AM CEST (05:30 AM UTC):
• Update your systems with the new HTTP Rood and Intermediate certificate.
• Do not install the new certificate before the date and time listed above.e.
New Root and Intermediate Certificates:
• https://ax4.com/ax4/certificates/current/GlobalSign_Root_R46.crt
• https://ax4.com/ax4/certificates/current/GlobalSign_GCC_R46_DV_TLS_CA_2025.crt
Public Certificate remains the same:
• https://ax4.com/ax4/certificates/2027/ediechttp.demo.ax4.com.crt
Important Note:
Although the new certificate is issued for ediechttp.demo.ax4.com it is also valid for host b2bdemo.ax4.com.
Please ensure that you update your systems accordingly head of time.
If you need assistance or have any concerns regarding this change, please open a case in the Support Center. Our support team will be happy to help.
Thank you for your cooperation.
Your Support Team
Sep 15, 2026 - 12:37 UTC
APAC1 - AX4 Release 26.10 Oct 2, 2026 19:00-21:59 UTC
Dear valued customer,
Due to a new version release, AX4 might be unavailable or only partially available for maximum 30 minutes during the announced time period.
Your Support Team
Posted on Sep 18, 2026 - 09:40 UTC
Due to a new version release, AX4 might be unavailable or only partially available for maximum 30 minutes during the announced time period.
Your Support Team
Posted on Sep 18, 2026 - 09:40 UTC
AMER1 - AX4 Release 26.10 Oct 5, 2026 05:00-08:59 UTC
Dear valued customer,
Due to a new version release, AX4 might be unavailable or only partially available for maximum 2 hours during the announced time period.
Your Support Team
Posted on Sep 18, 2026 - 09:41 UTC
Due to a new version release, AX4 might be unavailable or only partially available for maximum 2 hours during the announced time period.
Your Support Team
Posted on Sep 18, 2026 - 09:41 UTC
IMPORTANT: FINAL - Decommissioning of FTP Protocol for Electronic Data Exchange Oct 13, 2026 08:00-09:00 UTC
Dear Valued Customer,
We would like to inform you about an important upcoming change affecting the electronic data exchange protocols used within our services.
As part of our ongoing transition to secure, cloud-supported technologies, the FTP protocol will be decommissioned in the FINAL environment on October 13, 2026, at 08:00 AM UTC (10:00 AM CEST).
Over the past several months, we have worked closely with affected customers and successfully migrated their connections to more secure protocols.
However, our latest review shows that some customers are still using FTP connections in the FINAL environment. To minimize any risk of service interruption, we will proactively contact these customers again and support them in migrating to more secure communication protocols before the decommissioning date.
________________________________________
Scope of This Change
This change applies to all electronic data transfers where Siemens:
• operates an FTP server, or
• connects to a customer's FTP server.
Both inbound and outbound data exchanges are affected.
The following FTP endpoints will be impacted:
FINAL Environment
• ftp2.ax4.com
• 194.153.114.150
• Port 21
DEMO Environment
• ftpdemo2.ax4.com
• 194.60.78.110
• Port 21
________________________________________
If you have not already done so, we strongly recommend subscribing to https://trust.ax4.com/ (free of charge) to receive important service notifications and updates.
In addition, please inform any third-party partners, carriers, suppliers, or service providers who exchange data with AX4 on your behalf, so they can also subscribe and stay informed about upcoming platform changes.
Kind regards,
Your Support Team
Posted on Sep 18, 2026 - 11:26 UTC
We would like to inform you about an important upcoming change affecting the electronic data exchange protocols used within our services.
As part of our ongoing transition to secure, cloud-supported technologies, the FTP protocol will be decommissioned in the FINAL environment on October 13, 2026, at 08:00 AM UTC (10:00 AM CEST).
Over the past several months, we have worked closely with affected customers and successfully migrated their connections to more secure protocols.
However, our latest review shows that some customers are still using FTP connections in the FINAL environment. To minimize any risk of service interruption, we will proactively contact these customers again and support them in migrating to more secure communication protocols before the decommissioning date.
________________________________________
Scope of This Change
This change applies to all electronic data transfers where Siemens:
• operates an FTP server, or
• connects to a customer's FTP server.
Both inbound and outbound data exchanges are affected.
The following FTP endpoints will be impacted:
FINAL Environment
• ftp2.ax4.com
• 194.153.114.150
• Port 21
DEMO Environment
• ftpdemo2.ax4.com
• 194.60.78.110
• Port 21
________________________________________
If you have not already done so, we strongly recommend subscribing to https://trust.ax4.com/ (free of charge) to receive important service notifications and updates.
In addition, please inform any third-party partners, carriers, suppliers, or service providers who exchange data with AX4 on your behalf, so they can also subscribe and stay informed about upcoming platform changes.
Kind regards,
Your Support Team
Posted on Sep 18, 2026 - 11:26 UTC
AX4 FINAL System – Deactivation of Old SFTP IP/FQDN Oct 13, 2026 08:00-08:30 UTC
Dear Valued Customer,
This is a reminder that the old AX4 FINAL EDI SFTP communication path will be deactivated at 08:00 AM UTC (10:00 AM CEST) today.
As announced during the transition period (https://trust.ax4.com/incidents/c117fc2gml0g), all SFTP communication must now use the new IP addresses and FQDN.
________________________________________
Final Reminder – Active Connection Details
Incoming Connections
(Your systems → AX4 Final)
• Current IP: 194.153.114.149
• Current FQDN: sftp.ax4.com
• New dynamic IP addresses: 18.193.194.113, 3.126.212.243
• New FQDN: edisftp.emea.ax4.com
Outgoing Connections
(AX4 Final → Your systems)
• Current IP: 194.153.114.144
• New IPs: 3.69.149.145, 18.194.46.2
All other connection parameters remain unchanged.
________________________________________
Action Required Today - If you have not yet updated your configuration
• Ensure your firewall rules allow access to the new FQDN and IP addresses.
• Update your SFTP configuration to the new FQDN.
• Inform any of your customers who exchange EDI data with AX4 Final SFTP about these changes.
After today, the old IP addresses will no longer be reachable, and communication sent to the old endpoint will fail.
________________________________________
Important Notes
• IP addresses may change over time, and the FQDN may resolve to multiple IPs.
• If your configuration currently uses fixed IP addresses, we strongly recommend switching to the FQDN to avoid future interruptions.
If your configuration currently uses fixed IP addresses, we strongly recommend switching to the FQDN to avoid future interruptions.
________________________________________
Need Assistance?
If you experience issues or need support with the updated connection details, please contact our Support Team via the Support Center.
We are here to help ensure a smooth transition.
________________________________________
Thank you for your prompt attention and cooperation.
Kind regards,
Your Support Team
Posted on Sep 18, 2026 - 11:29 UTC
This is a reminder that the old AX4 FINAL EDI SFTP communication path will be deactivated at 08:00 AM UTC (10:00 AM CEST) today.
As announced during the transition period (https://trust.ax4.com/incidents/c117fc2gml0g), all SFTP communication must now use the new IP addresses and FQDN.
________________________________________
Final Reminder – Active Connection Details
Incoming Connections
(Your systems → AX4 Final)
• Current IP: 194.153.114.149
• Current FQDN: sftp.ax4.com
• New dynamic IP addresses: 18.193.194.113, 3.126.212.243
• New FQDN: edisftp.emea.ax4.com
Outgoing Connections
(AX4 Final → Your systems)
• Current IP: 194.153.114.144
• New IPs: 3.69.149.145, 18.194.46.2
All other connection parameters remain unchanged.
________________________________________
Action Required Today - If you have not yet updated your configuration
• Ensure your firewall rules allow access to the new FQDN and IP addresses.
• Update your SFTP configuration to the new FQDN.
• Inform any of your customers who exchange EDI data with AX4 Final SFTP about these changes.
After today, the old IP addresses will no longer be reachable, and communication sent to the old endpoint will fail.
________________________________________
Important Notes
• IP addresses may change over time, and the FQDN may resolve to multiple IPs.
• If your configuration currently uses fixed IP addresses, we strongly recommend switching to the FQDN to avoid future interruptions.
If your configuration currently uses fixed IP addresses, we strongly recommend switching to the FQDN to avoid future interruptions.
________________________________________
Need Assistance?
If you experience issues or need support with the updated connection details, please contact our Support Team via the Support Center.
We are here to help ensure a smooth transition.
________________________________________
Thank you for your prompt attention and cooperation.
Kind regards,
Your Support Team
Posted on Sep 18, 2026 - 11:29 UTC
AX4 FINAL System – Deactivation of Old HTTP IP/FQDN Oct 13, 2026 08:00-08:30 UTC
Dear Valued Customer,
This is a reminder that the old AX4 FINAL EDI HTTP communication path will be deactivated at 08:00 AM UTC (10:00 AM CEST) today.
As announced during the transition period (https://trust.ax4.com/incidents/jvn0n57xbt96), all HTTP-based communication must now use the new IP addresses and FQDN.
________________________________________
Final Reminder – Active Connection Details
Incoming Connections
(Your systems → AX4 Final)
• Current IP: 194.153.114.142
• Current FQDN: b2b.ax4.com
• New dynamic IP addresses: 63.183.9.102, 3.123.57.109
• New FQDN: ediechttp.emea.ax4.com
Outgoing Connections
(AX4 Final → Your systems)
• Current IP: 194.153.114.142
• New IPs: 3.69.149.145, 18.194.46.2
All other connection parameters remain unchanged.
________________________________________
Action Required Today -If you have not yet updated
• Update your HTTP endpoint to the new FQDN immediately.
• Ensure your firewall rules allow access to the new FQDN and IP addresses.
• Inform any dependent partners or customers who exchange HTTP-based EDI data with AX4 Final.
After today, the old endpoint will no longer be reachable, and requests sent to the old IP/FQDN will fail.
________________________________________
Important Notes
• IP addresses may change over time, and FQDNs may resolve to multiple IPs.
• If your configuration currently relies on IP addresses, we strongly recommend switching to FQDN to avoid future service disruptions.
________________________________________
Need Assistance?
If you require help or experience issues with the new connection settings, please contact our Support Team via the Support Center.
We are here to help ensure a smooth transition.
________________________________________
Thank you for your prompt attention and cooperation.
Kind regards,
Your Support Team
Posted on Sep 18, 2026 - 11:34 UTC
This is a reminder that the old AX4 FINAL EDI HTTP communication path will be deactivated at 08:00 AM UTC (10:00 AM CEST) today.
As announced during the transition period (https://trust.ax4.com/incidents/jvn0n57xbt96), all HTTP-based communication must now use the new IP addresses and FQDN.
________________________________________
Final Reminder – Active Connection Details
Incoming Connections
(Your systems → AX4 Final)
• Current IP: 194.153.114.142
• Current FQDN: b2b.ax4.com
• New dynamic IP addresses: 63.183.9.102, 3.123.57.109
• New FQDN: ediechttp.emea.ax4.com
Outgoing Connections
(AX4 Final → Your systems)
• Current IP: 194.153.114.142
• New IPs: 3.69.149.145, 18.194.46.2
All other connection parameters remain unchanged.
________________________________________
Action Required Today -If you have not yet updated
• Update your HTTP endpoint to the new FQDN immediately.
• Ensure your firewall rules allow access to the new FQDN and IP addresses.
• Inform any dependent partners or customers who exchange HTTP-based EDI data with AX4 Final.
After today, the old endpoint will no longer be reachable, and requests sent to the old IP/FQDN will fail.
________________________________________
Important Notes
• IP addresses may change over time, and FQDNs may resolve to multiple IPs.
• If your configuration currently relies on IP addresses, we strongly recommend switching to FQDN to avoid future service disruptions.
________________________________________
Need Assistance?
If you require help or experience issues with the new connection settings, please contact our Support Team via the Support Center.
We are here to help ensure a smooth transition.
________________________________________
Thank you for your prompt attention and cooperation.
Kind regards,
Your Support Team
Posted on Sep 18, 2026 - 11:34 UTC
AX4 FINAL System – Deactivation of Old AS2 IP/FQDN Oct 13, 2026 08:00-08:30 UTC
Dear Valued Customer,
This is a reminder that the old AX4 FINAL EDI AS2 communication path will be deactivated at 08:00 AM UTC (10:00 AM CEST) today.
As announced during the transition period (https://trust.ax4.com/incidents/fx68xj1rs91j), all AS2 communication must now use the new IP addresses and FQDN.
________________________________________
Final Reminder – Active Connection Details
Incoming Connections
(Your systems → AX4 Final)
• Current IP: 194.153.114.151
• Current FQDN: as2.ax4.com
• New dynamic IP addresses: 63.183.9.33, 3.69.85.0
• New FQDN: edias2.emea.ax4.com
Outgoing Connections
(AX4 Final → Your systems)
• Current IP: 194.153.114.151
• New IPs: 3.69.149.145, 18.194.46.2
All other connection parameters remain unchanged.
________________________________________
Action Required Today - If you have not yet updated
• Update your AS2 endpoint to the new FQDN immediately.
• Ensure your firewall rules allow access to the new FQDN and IP addresses.
• Inform any partners who exchange AS2 messages with AX4 Final.
After today, the old IP/FQDN will no longer be reachable, and messages sent to the old endpoint will fail.
________________________________________
Important Notes
• IP addresses may change over time, and the FQDN may resolve to multiple IPs.
• If you currently rely on fixed IP addresses, we strongly recommend switching to the FQDN to avoid future service interruptions.
________________________________________
Need Assistance?
If you experience issues or require support, please contact our Support Team via the Support Center.
We are here to help ensure a smooth transition.
________________________________________
Thank you for your prompt attention and cooperation.
Kind regards,
Your Support Team
Posted on Sep 18, 2026 - 11:37 UTC
This is a reminder that the old AX4 FINAL EDI AS2 communication path will be deactivated at 08:00 AM UTC (10:00 AM CEST) today.
As announced during the transition period (https://trust.ax4.com/incidents/fx68xj1rs91j), all AS2 communication must now use the new IP addresses and FQDN.
________________________________________
Final Reminder – Active Connection Details
Incoming Connections
(Your systems → AX4 Final)
• Current IP: 194.153.114.151
• Current FQDN: as2.ax4.com
• New dynamic IP addresses: 63.183.9.33, 3.69.85.0
• New FQDN: edias2.emea.ax4.com
Outgoing Connections
(AX4 Final → Your systems)
• Current IP: 194.153.114.151
• New IPs: 3.69.149.145, 18.194.46.2
All other connection parameters remain unchanged.
________________________________________
Action Required Today - If you have not yet updated
• Update your AS2 endpoint to the new FQDN immediately.
• Ensure your firewall rules allow access to the new FQDN and IP addresses.
• Inform any partners who exchange AS2 messages with AX4 Final.
After today, the old IP/FQDN will no longer be reachable, and messages sent to the old endpoint will fail.
________________________________________
Important Notes
• IP addresses may change over time, and the FQDN may resolve to multiple IPs.
• If you currently rely on fixed IP addresses, we strongly recommend switching to the FQDN to avoid future service interruptions.
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Need Assistance?
If you experience issues or require support, please contact our Support Team via the Support Center.
We are here to help ensure a smooth transition.
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Thank you for your prompt attention and cooperation.
Kind regards,
Your Support Team
Posted on Sep 18, 2026 - 11:37 UTC