Status

All Systems Operational

Europe Operational
WEB Application Operational
EDI Processing Operational
SCEM Processing Operational
EDI communication - FTP Operational
EDI communication - OFTP2 Operational
EDI communication - SFTP Operational
EDI communication - AS2 Operational
EDI communication - HTTP Operational
EDI communication - SMTP Operational
EDI communication - Webservice Operational
AX4 Mobile Operational
Service Monitoring (beta) Operational
AMER Operational
WEB Application Operational
Webservice Operational
EDI communication - SFTP Operational
APAC Operational
WEB Application Operational
Webservice Operational
EDI communication - SFTP Operational
Middle East Operational
WEB Application Operational
Webservice Operational
EDI communication - SFTP Operational
Demo Operational
WEB Application Operational
EDI Processing Operational
SCEM Processing Operational
Service Monitoring (beta) Operational
EDI communication - FTP Operational
EDI communication - OFTP2 Operational
EDI communication - SFTP Operational
EDI communication - AS2 Operational
EDI communication - HTTP Operational
EDI communication - SMTP Operational
EDI communication - Webservice Operational
Support Operational
Support Center Operational
Hotline Operational
Case Management Operational
Supply Chain Suite (SCS) Operational
Supply Chain Suite (SCS) - Cloud instance ? Operational
Analytics Operational
WEB Application ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

AMER - AX4 Release 25.04 Apr 28, 2025 05:00-08:59 UTC

Dear valued customer,

Due to a new version release, AX4 might be unavailable or only partially available for maximum 2 hours during the announced time period.


Your Support Team
Posted on Apr 25, 2025 - 08:39 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
AX4 DEMO Maintenance - Oracle Database Upgrade
Completed - The scheduled maintenance has been completed.
Apr 17, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 16:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that an additional planned downtime of our DEMO system will be necessary to complete a database upgrade.
During the mentioned time period, the AX4 DEMO system will be not available.

We appreciate your understanding.
Apr 17, 09:14 UTC
Apr 16, 2025
APAC1 - AX4 Release 25.04
Completed - The scheduled maintenance has been completed.
Apr 16, 21:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 19:00 UTC
Update - Dear Valued Customer,

Please note that the AX4 Release 25.04 will take place on April 16, 2025, instead of the previously communicated date April 18, 2025.

Thank you for your understanding.


Your Support Team
Apr 8, 11:38 UTC
Scheduled - Dear valued customer,

Due to a new version release, AX4 might be unavailable or only partially available for maximum 30 minutes during the announced time period.


Your Support Team
Apr 4, 09:11 UTC
AX4 DEMO Maintenance - Oracle Database Upgrade
Completed - The scheduled maintenance has been completed.
Apr 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 16:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you that a database update is scheduled for the mentioned time period. During this time, the AX4 DEMO system will be not available.

We appreciate your understanding.


Your Support Team
Apr 14, 12:54 UTC
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
Europe FINAL - AX4 Release 25.04
Completed - The scheduled maintenance has been completed.
Apr 12, 21:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 18:00 UTC
Scheduled - Dear valued customer,

Due to a new version release, AX4 might be unavailable or only partially available for maximum 2 hours during the announced time period.


Your Support Team
Apr 4, 09:07 UTC
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